Responsible Gaming

Gaming Should Be Entertainment, Not Income

We are committed to promoting responsible gaming practices. Online gaming and casino activities should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Always gamble within your means and never spend more than you can afford to lose.

Remember: the odds are always in favor of the house. Play for fun, not for profit.

Age Verification & Legal Requirements

You must be at least 18 years of age (or the legal gambling age in your jurisdiction in Malaysia) to access and use gaming services on Winbox MY and affiliated platforms. By accessing this website, you confirm that you meet these legal age requirements.

Underage gambling is illegal and harmful. If you are under 18, please do not proceed.

Warning Signs of Problem Gambling

Do you recognize any of the following signs in yourself or someone you know? If so, seek help immediately:

• Chasing Losses: Continuing to gamble to recover money you've lost
• Hiding Gambling: Being secretive about the time or money spent gambling
• Loss of Control: Inability to stop or reduce gambling despite wanting to
• Neglecting Responsibilities: Neglecting work, family, or personal obligations due to gambling
• Financial Problems: Borrowing money or going into debt to fund gambling
• Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
• Escalating Stakes: Needing to gamble with increasing amounts to achieve the same excitement
• Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling

Self-Help Tools & Limits

Most responsible gaming platforms, including Winbox MY partners, offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Establish a cap on how much you're willing to lose in a given timeframe
• Reality Checks: Enable reminders that pop up during gaming sessions to help you track time and spending
• Session Time Limits: Set automatic logout times to prevent extended gaming sessions
• Self-Exclusion: Voluntarily exclude yourself from gaming platforms for a set period (days, months, or permanently)

Use these tools proactively to manage your gaming responsibly.

Support Organizations & Helplines

If you or someone you know is struggling with problem gambling, help is available. Contact these organizations:

Malaysia

• National Gambling Problem Council (Malaysia) – For support and resources specific to Malaysia
• Malaysian Mental Health Association (MMHA) – Provides counseling and support services

Regional & International Resources

• UK: GamCare – www.gamcare.org.uk
• UK: GamStop (National Self-Exclusion Scheme) – www.gamstop.co.uk
• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de

All services are confidential and free to access.

Take Action Now

If you believe you have a gambling problem or are concerned about your gaming habits, seek help today. There is no shame in reaching out to support services. Early intervention can make a significant difference.

Contact a support organization listed above or speak with a mental health professional in your area.

Remember: You are not alone, and help is available.

Anzacs Macarthur and Winbox MY are committed to responsible gaming. This information is provided for awareness and support purposes. By using our affiliated services, you agree to gamble responsibly and within your means. If you have concerns, always prioritize your well-being and seek professional help.